Privacy Policy for nFOX lab

nFOX lab ("we," "our," or "us") operates the nFOX lab software platform. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our software platform, website, and associated services.

1. Information We Collect

We collect limited personal data to provide and maintain our software platform:

• Account and Contact Data: Names and email addresses provided directly by users when creating an account, subscribing, or contacting support.
• Location Data: Approximate or precise geographic location data derived from IP addresses or device settings to optimize platform delivery, language preferences, and security monitoring.
• Cookies and Technical Data: Cookies, local storage, and similar technologies to maintain active sessions, analyze system performance, and enhance platform functionality.

2. How We Use Your Information

We process your data for operational, security, and user-experience purposes, including:

• Operating, maintaining, and improving the nFOX lab software platform.
• Authenticating accounts and delivering user support.
• Monitoring security, reliability, and network stability.
• Complying with applicable legal obligations.

Legal Basis for Processing for EU and UK Users

Under the EU GDPR and UK GDPR, nFOX lab processes personal data based on:

• Contractual Necessity: Delivering our core software functionality to you.
• Legitimate Interests: Maintaining platform security, operations, and system upgrades.
• Consent: Non-essential cookies and precise location tracking, where user consent is explicitly requested.

3. Data Sharing and Third Parties

nFOX lab does not sell, rent, trade, or share your personal information with third-party advertisers, data brokers, or external marketers.

We may use service providers to operate the website, software platform, customer communications, form processing, CRM workflows, hosting, analytics, security, and support. These providers process information only as needed to provide services to nFOX lab.

We disclose personal data only when required by law, subpoena, or valid legal process, or to protect the rights, property, and safety of nFOX lab or our users.

4. International Data Transfers

nFOX lab provides software services to users in the United States, European Union (EU), and United Kingdom (UK). If personal data originating in the EU or UK is transferred to or processed on servers outside those regions, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or UK International Data Transfer Agreements (IDTAs), where required.

5. Cookies and Consent Management

We utilize essential and non-essential cookies on our platform:

• Essential Cookies: Necessary for core system operations and login sessions.
• Non-Essential Cookies: Performance and analytics tools. Users in the EU and UK can accept or decline non-essential cookies via our consent banner prior to activation where required.

6. Your Rights and Data Choices

Depending on your jurisdiction, you hold specific legal rights regarding your personal data.

EU and UK Residents

• Access and Portability: Request copies of your personal data in a structured format.
• Rectification and Erasure: Request corrections to or permanent deletion of your personal data.
• Objection and Restriction: Object to or restrict specific processing activities.

US Residents

• Right to know what personal data is collected, used, and disclosed.
• Right to request the deletion of your personal data.
• Right to equal service and non-discrimination for exercising your privacy rights.

Notice of No Sale: nFOX lab does not sell or share personal information for behavioral advertising.

To exercise any rights, contact us directly at privacy@nfoxlab.com.

7. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy or to comply with statutory legal requirements. nFOX lab employs administrative, technical, and physical security controls, including encryption in transit and at rest, to help secure your data.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal updates. Revisions will be posted here with an updated "Last Updated" date.

9. Contact Us

For privacy questions or requests, contact nFOX lab at privacy@nfoxlab.com.